The second-hand marketplace Members Share Frustration Regarding Sizing Modifications

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

The popular resale platform has updated its size classifications for female and kids' apparel without notifying all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with other platforms.

They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.

Size Classification Modifications

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Necessary Adjustments

Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.

Jeffrey Brewer
Jeffrey Brewer

A tech strategist with over a decade of experience in digital innovation and AI-driven solutions for global enterprises.